Returns & Exchanges
At ESR, we stand by the quality of our tech accessories and offer a hassle-free 30-day return policy for all products in their original packaging. Whether you ordered the wrong size or changed your mind, our team is committed to ensuring you find the perfect electronic solution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original ESR packaging, ensuring all cables, manuals, and protective films are included to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing